Privacy Policy

Effective Date: 23 October 2024

At My TravelCabs , we are committed to safeguarding the privacy of our users . This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using My TravelCabs, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information

When you use our services, we may collect the following personal information:

  • Name: Used to identify you when you book a ride.
  • Contact Information: Including your phone number and email address, used for ride confirmations, updates, and communication.
  • Pickup and Drop-off Locations: Necessary to fulfill your ride requests.
  • Payment Information: Used to process payments for services.

Non-Personal Information

We may collect non-personal information such as:

  • Browser and Device Information: This includes your IP address, browser type, and device type.
  • Cookies and Tracking Technologies: We may use cookies to enhance your experience and collect data about your interactions with our website.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Our Services

  • To facilitate ride bookings and fulfill travel requests.
  • To communicate with you about ride details, confirmations, and updates.
  • To process payments and ensure secure transactions.

Improving User Experience

  • To personalize and optimize our website and services based on user preferences and behavior.
  • To monitor and analyze trends, usage, and activities to improve our services.

Legal and Security Purposes

  • To comply with applicable laws and regulations.
  • To prevent fraud, unauthorized transactions, and other illegal activities.
  • To ensure the safety and security of our users and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and communication platforms. These parties are obligated to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

    • Comply with legal obligations.
    • Protect and defend our rights or property.
    • Prevent or investigate possible wrongdoing related to our services.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once we no longer need your information, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

Access and Correction

You can request access to your personal information and ask us to correct or update any inaccurate data.

Deletion

You can request that we delete your personal information, subject to certain exceptions (e.g., where we need to retain the information to comply with legal obligations).

Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and collect information about how you use our services. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by My TravelCabs. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: mytravelcabs@gmail.com
  • Phone: +91 9692929100
  • Head Office: Nagaram, Hyderabad, Telangana – 501218
  • Branch Office: Bimanagar, Berhampur, Odisha – 760010

By using My TravelCabs, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.